OTOBO system configuration — every setting

This reference explains every standard OTOBO system configuration setting in plain language. The key stays the SysConfig name you search for under Administration → System Configuration.

How to search, save, and deploy is covered in Managing settings.

All areas

All topics Tickets Agents Customers Email Interface Fields Security Sign-in Notifications Calendar Processes Reports Integration Performance System

Loading settings…

Frequently asked questions

Where do I find the explanation for one OTOBO SysConfig key?

Open the system configuration reference and search for the key, for example Ticket::ArchiveSystem. Each setting shows the plain-language explanation, the path in the admin screen, and the original OTOBO description. Search covers names, explanations, and keywords.

Do these explanations also apply to Znuny?

This list is the standard OTOBO configuration set. Znuny uses the same keys for the shared system configuration. Add-on packages can bring their own keys, and those are not included here.